Environment & sustainability

Standards

Quality and environmental management

To ensure high quality and environmental sustainability, the quality management systems of ARA service group companies are certified to ISO 9001, and their environmental management systems are certified to ISO 14001 and EMAS. Compliance with all requirements is monitored on an ongoing basis and checked in internal and external audits.

Certified online reporting system

ARA’s online reporting system adheres to the same standards as online banking systems. It is one of the country’s most secure web applications, which has been confirmed by ÖNORM A 7700:2008-12 certification by an independent third party since 30 December 2015. The ÖNORM standard is unique in the EU; it guarantees a thorough audit of the source code to make sure that the data, functions and IT systems are protected from unauthorised access. Only around 20 web applications are certified to this standard in Austria. As our customer, you can rely on us to provide the highest standard of data security.

Member of proEthik

Ethical business conduct is an integral part of our corporate culture, and this is not just lip service. ARA is a member of the proEthik initiative, which was launched by the Austrian Federal Economic Chamber and is chaired by the former president of the Austrian Constitutional Court, Ludwig Adamovich. The members of the proEthik ethics working group have made a voluntary commitment to ethical conduct, ethical leadership and transparency. They have developed and subscribe to codes of ethics and codes of conduct.

Work-life balance audit

A healthy work-life balance is essential for the job satisfaction and performance of our staff. By participating in a work-life balance audit, the ARA service group continues to improve existing measures – health promotion, support for parents returning to work, and fringe benefits – and complements them with additional family-friendly measures.