How we live up to our social and environmental responsibility
To ensure high quality and environmental standards, ARA and its subsidiaries have quality management systems and environmental management systems in place (ISO 9001, ISO 14001 and EMAS regulation). Compliance with these standards is consistently monitored and reviewed through regular internal and external audits.
Please refer to our most recent Transparency Report for more details. →
Downloads (German)
ARA 2020 Environmental Statement →
EMAS Certificate of Registration →
ISO 37301: 2022 certification →
ISO 9001: 2015 certification →
ISO 14001: 2015 certification →
Certified online reporting system
ARA’s online reporting system adheres to the same standards as online banking systems. It is one of the country’s most secure web applications, which has been confirmed by ÖNORM A 7700:2008-12 certification by an independent third party since 30 December 2015. The ÖNORM standard is unique in the EU; it guarantees a thorough audit of the source code to make sure that the data, functions and IT systems are protected from unauthorised access. Only 20 web applications are certified to this standard in Austria. As our customer, you can rely on us to provide the highest standard of data security.
Member of proEthik
Ethical business conduct is an integral part of our corporate culture, and this is not just lip service. ARA is a member of the proEthik initiative, which was launched by the Austrian Federal Economic Chamber and is chaired by the former president of the Austrian Constitutional Court, Ludwig Adamovich. The members of the ethics working group have made a voluntary commitment to ethical conduct, ethical leadership and transparency. They have developed and subscribe to codes of ethics and codes of conduct.
Work-life balance audit
A healthy work-life balance is essential for the job satisfaction and performance of our staff. By participating in a work-life balance audit, the ARA service group continues to improve existing measures – health promotion, support for parents returning to work, and fringe benefits – and complements them with additional family-friendly measures.
